Then yesterday, we had a couple ladies come in and pinch a couple of nice items. I won't go into detail of how we had been had; I never like to broadcast how someone got one over on us. But for other retailers out there...even after seven years in business - they sure caught our attention and changes are already being made. I highly recommend reading this post from the Specialty Retailer...great points that I knew, but I needed to be reminded.
Today has not been much better...the first person in asked if I could give them gas money...seriously. Then a telemarketer that I refused, decided to be a smarty pants and call back repeatedly for spite. By the time a couple of solicitors came in this afternoon, I was in a mood and sure ripped them a new one.
With a bit of extra time on my hands this week, I've been researching other shops and lines. I landed on one...and I apologize not divulging who as I'm about to be a bit of a snot about them. They are in a beautiful space, great high end lines, about 3 or 4 years old and already in most retail top 10 lists. Looking through the incredibly stylized pics - my first thoughts were no one in my town would shop this store...at all. For one thing, one picture showed a tiny crate of soaps sitting on the floor - no one would bend over in my shop, unless they were stealing. I asked C her thoughts; how this shop appears to have so much fanfare but in my town would be seen as farfetched and inaccessible? Her take - money. She's usually right on about this things. So who out there in retail is genuine, do we honestly have to pretend it rainbows and sparkles all day long? Maybe if we're real - we might just teach people this is hard and worthy of them not stealing and taking advantage of us?
shop this week as I've been cleaning, fluffing and preparing for upcoming Spring holidays. The Happy Keaster towels featured in the last pic are now on sale here.
connect with me: website | twitter | facebook | pinterest | instagram | ravelry